The Social Circus

EP44 - Why every business needs an email list

Tune in to hear what an email list is, what it’s used for, and the importance of having one of these in your business. I’ll tell you the best place to start, and why you need to be consistent when keeping in touch with your customers, past, present, and future.
Although I’ve been in business for over a decade, you may be surprised to hear it’s only in the last 3 to 4 years I have actively built my email list. I have worked so hard to get it to where it is today, and I just love to share free content with my audience. My list and email marketing are one of the most important marketing activities in my business.
You’ll hear how I effectively use email marketing to make sales in my business and connect with my audience, as well as tips on the opportunities you have for people to sign up to your list.
Don’t worry about whether you’re cluttering up people’s inboxes, they will have a system for catching-up with your news.
I share some of my list building strategies; where to start, and great places to promote it. I also touch on lead magnets, and what this might look like for you. As well as things to consider when you’re creating an opt-in, what your customer journey will look like. Don’t be afraid to test things - put it out to your audience, see what they respond to. We’re always learning and growing in business.
Remember people opted-in because they want to hear from you and want to know about your offers.
If you’re not already on my list, feel free to head over to my website and sign up there - Facebook Marketing Course | Facebook Marketing Specialist | Online Social Butterfly
 

EP43 - Marianne Tansley – Making the most of Teams

Back by popular demand! Today I chat again with my very own Business Manager, Marianne about all things Teams. The difference between Teams and Zoom, how it works and what you need (or not) to use it.
Unless you’ve been living under a rock you will have heard of Zoom, but not everyone talks about Teams in the same way, even though it does all that Zoom can, and more. Teams is a Microsoft application which allows you to video call for up to 30 hours – who knew! Marianne is passionate about making our money work harder in our business… Why would you pay for Zoom if you’re already paying for Microsoft?
It may surprise you to hear you don’t need to have a subscription to use it. So, let’s say you have a meeting set-up with a potential client, if they have sent you a link to join their meeting it doesn’t mean you have to have Microsoft Teams on your computer, laptop, or phone to join, you can simply come in as a guest. You can chat, share files, share links and much more.
Marianne managed to convert me into using Teams, I like to use it best on the go so I have it on my phone. It’s great if I need to contact my VA about something, I can quickly type a message and it’s there for when she’s next online to pick it up. It’s been a bit of a lifesaver.
Tune in to hear why Marianne raves about Teams, how she uses it in her business,  and which one of the Microsoft apps is her favourite.
 
Here’s where you can connect and learn more from Marianne:
Instagram: https://www.instagram.com/thriveadminservices/
Facebook: https://www.facebook.com/thriveadmin
Marianne also runs a Facebook group which is free to join called “Microsoft Dynamos” where she has a different theme each month to showcase what Microsoft has to offer.
Also, as promised, here is the link to the last episode Marianne appeared on.
EP15 - Marianne Tansley - Online Social Butterfly
 

EP42 - Change Your Thoughts with AJ Davis

In today’s episode, I chat with AJ Davis from Change Your Thoughts. AJ’s work focuses on overcoming challenges like perfectionism, procrastination and fear of failure, by uncovering the reasons behind them, rather than just addressing the symptoms. 
After burning out in the corporate world AJ knew it was time to look for something else. She started her first business as a Business Manager, before finding Rapid Transformation Therapy which she refers to as her soul on fire business. 
AJ works online with women who have limited beliefs, especially when it comes to putting themselves out there, think… huge risk of failure, judgement, credibility, comparison, all the things that stop us taking action. 
The stories we tell ourselves, and the excuses we come up with on a regular basis which hold us back. I also share a task I procrastinated over for two weeks.   
AJ gives us two questions we can ask ourselves which will help us get out of our own way to make phenomenal changes in our lives. 
Connect with AJ on Instagram, it’s where she likes to hang out @changeyourthoughts_au/
She’s also got a free “Silence Your Self Doubt” pep talk that you can download from her website. Jump over there now and check it out - https://changeyourthoughts.com.au/silence/

EP41: What it’s like to work with an Online Business Manager (OBM)

In today’s episode, Sarah chats with Sinead about what it’s like to work with an OBM (Online Business Manager), the difference between an OBM and a VA (Virtual Assistant) and knowing when it’s time to engage an OBMs services. Sharing a bit about her business journey so far, and her motivation to starting her own business.
Sinead’s not only specialised in sales and assisting small businesses and entrepreneurs to scale up sales strategies but can also enhance your CRM (Customer Relationship Management) and system usage. They chat about some of the systems out there but more importantly about it being the right system for you, being able to utilise it to its full advantage, giving you exactly what you need. Having used many systems that are on the market, Sinead is best placed to recommend the best ones based on your needs.
You know you’re ready to hire an OBM when you wish you could clone yourself. You’re doing all the things but know there’s a better way, your head is full and you’re tired of all the decision making.  You’re looking for someone with the skills to come in and make recommendations, as well as take it off your hands to create workflows, automations, setting up systems to make your life easier. Not only that, imagine having the confidence to take a break knowing someone was taking care of your business while you’re away. 
If your brain is exhausted and you could do with another you, an OBM could very well be what you’re looking for. Below are Sinead’s details if you’d like to chat more about implementing systems into your business so you can focus on the things you’d rather be doing.
https://www.facebook.com/CCreativeVA
https://www.instagram.com/corkscrewcreative/
https://www.linkedin.com/company/corkscrew-creative/

EP40 - Running a business takes teamwork

When I started my business over a decade ago, it was my intention to grow it slowly. I wanted to work part time so I could be present for my young boys - things look very different these days.  
Today I share with you all about my team, who they are, how I chose them, and why. As well as why each of them performs the tasks they do. This is the part you find out what I love to do and the things I’m really bad at – I definitely play to my team’s strengths. This is going to help you when you’re considering hiring a team member, perhaps you’re ready right now. Remember you don’t have to do everything yourself.
As you grow your business, you will always need people to help you. You can definitely run a business by yourself but only up to a certain point. I work inside my business between 30 - 50hrs per week nowadays, varying wildly depending on what I have going on. Of course, I work more when I’m having a launch – like last month when I launched Blooming Biz Academy. 
My team consists of four fabulous members – my tech savvy husband, Grant. My Online Business Manager (OBM) Marianne, my Perth Virtual Assistant (VA) Clare, and my overseas VA.  
Between the five of us, we’re a well-oiled machine. Grant takes care of my website as well as managing our home. I refer to Clare as like having a boss - she keeps me on track and focused. Marianne turns my words into eye-catching automated emails and brings an extra brain to the business. And my overseas VA looks after some of my social media, and community engagement.  This is just a snippet of what my team do, I share almost everything they do with you in this episode. Tune in as there may be some tasks on the list of jobs you don’t like to do that you had never even thought of outsourcing.  
Tune in to hear how together we make it happen!
 
I’ve popped the links below if you’d like to find out more about any of my team members.
My VA, Clare aka Pen and Paper Girl Pen and Paper Girl - Business Administration Service
My OBM, Marianne - Home - Thrive Admin Services (simplero.com)
My overseas VA - Virtual Elves Home new - Virtual Elves

EP39 - Declutter your Calendar and Mind with Bridget Johns

This episode is for you if you wish you had more hours in a day, you long for a home that is less cluttered, you’re so busy you can’t find time to do anything for yourself, and you’re so overwhelmed you wouldn’t even know what to do if you had time.
In today’s episode, I chat with Bridget Johns, Organisation Expert - Declutter Coaching & Life Organisation at Be Simply Free. Be Simply Free exists to teach women to reduce their mental load by decluttering their homes, phones, calendars and minds so they can find more space in their homes and time in their calendars to collect moments, not things!
We chat about the amount of physical stuff we surround ourselves with, and the effect it has on our mental load. How not to feel overwhelmed when we think about decluttering our space or our mind. What micro changes we can make in our day to get us to where we want to be.
Why it’s important to have a nice clear area to work from, the luxury of having a home office space with a door, and things we can do if we don’t have a dedicated workspace. Bridget also mentions a couple of apps we can use to help with decluttering, or to help create a new habit.
She shares more about her philosophy “Stop, Focus and Notice”. You can read more about this on her website.
“Clear Clutter Find Time” is Bridget’s online course which begins on the 10th of February 2023. It’s all good having someone come into your home and do the physical decluttering for you but it’s about building new habits that keep you decluttered for longer. If a course isn’t for you, she also offers 1:1 guidance and support. Find out more about this on her website, I’ve popped the link below.
There are so many juicy tips in this episode which are sure to get you motivated to see you on your way to a less cluttered 2023.
Connect with Bridget here:
www.instagram.com/be.simplyfree
www.facebook.com/besimplyfree
www.besimplyfree.com.au

EP38 - How to start your year strong

If you’re looking for motivation, guidance, techniques, and a list of questions to ask yourself to help you set goals for the coming year then this episode is for you.
Your answers to the many questions in this episode will help you create the goals that will help you grow the business of your dreams.
I think you’ll agree, sometimes we do things in business we don’t particularly like because they’re profitable and generate income, and sometimes we do things that don’t generate income, but we do them because we love them. But how often do we stop and ask ourselves what these are?
Tuning in to last week’s episode first will give you an insight into how I was able to review the year that was, so I was clear on what I wanted more of this year.
Did you have big plans for 2022 you didn’t get around to achieving? Have you stopped to write down what they were? Ask yourself why they didn’t happen. When was the last time you asked yourself why you started your business? What gets you out of bed in the morning? What lights you up? Hear my answers right here, as well as one of the goals I finally got round to launching at the end of last year.  
Promise me you will sit down and write down the answers to the questions in this episode. Remember a goal without an action plan won’t get you very far, be realistic with the time it’s going to take to reach it, block time in your calendar once a week to work on your business where you can work through your action plan.
I’d love to hear the goals you are working towards, drop me a DM on Instagram and let me know.

Ep 37 - Year in Review

2022… What a year! Tune in to hear my biggest lesson and the reasons I will continue to grow my business in ways that light me up, creating beautiful courses and things for you within Online Social Butterfly that make me excited. I share with you some of the opportunities that came my way throughout the year that I declined, and the reasons why.
I also share with you the multiple changes I made within my team, and how I felt about it all, including what it’s like working with my husband.
The new Mastermind I joined, after searching for quite some time before finding the one I knew was for me. The financial commitment and the reason I chose the one I did.
I also let you in on my goals for 2023, and what I’d like some of my launches to look like. Also, what it is that makes me feel energetically like I’m in my zone of genius.
At the start of last year I put some boundaries in place around the days I worked, I let these slip a little towards the middle of the year and found myself burning out. One of my goals is to work less, yet I find this a bit of a struggle given I have severe workaholic tendencies. Hear the boundaries I’m holding firm this year.
One of my biggest achievements was launching this podcast. I didn’t miss a single week of an episode until I took a break at Christmas. My goal for this remains the same - providing guidance, support and advice that’s going to be helpful for you and your business. If you’d like to be a guest on my podcast, you’re a female entrepreneur and you think my audience (female entrepreneurs) would benefit from your message, then feel free to reach out to me at Hello@onlinesocialbutterfly.com.au I’d love to connect with you.
If you could take one thing away from today’s episode, I’d like you to reflect on 2022, write down what you achieved, what you did or didn’t do, and take a moment to celebrate. It’s important we stop and recognise how far we’ve come.
I have some big goals for this year, and some enormous ones for 2024.
Thank you for listening to my podcast. I’m really looking forward to hanging out with you again this year.
 

EP36 Julie Anglesey - Starting a business over 50

In today’s episode, I chat with Julie Anglesey from Renovating Made Easy. Julie was on site in her car when we recorded this episode. She teaches frustrated property investors to become fearlessly profitable renovators.
Splitting from her husband after renovating their second house together, did not stop Julie from following her passion of renovating houses. Hear how she went from being a housewife, working a full-time job to suddenly giving up her job, having no borrowing capacity, and a mortgage on the house she was living in, to flipping houses for profit.
Julie shares her story of taking lifelong experiences and turning them into a business at the age of 53, believing it’s never too early or too late to create your dream life, no matter your age or financial circumstances. While wondering how she was going to cope financially Julie was invited to a property investors meeting to do a presentation about the flips her and her husband had done. You will not believe what happened the very next day.
Looking back over the years Julie shares some of the lessons she’s learnt along the way, the things she wished she’d done sooner, and some of the frustrations she’s encountered in business.
Get ready to be inspired, ladies!
Julie is now ready to release her How to Renovate for Profit online course, so
renovators from all over Australia can access her simple system and become clear, focused, and confident house flippers.
 
https://www.facebook.com/renovatingmadeeasy
https://www.facebook.com/groups/578649682651126
https://www.facebook.com/groups/470258611334768
https://www.youtube.com/channel/UCEuNnYdfsZ9bvdUk22_JoFA
https://www.pinterest.com.mx/julieanglesey50/
https://www.instagram.com/renovatingmadeeasy/

EP35 - Veronique Lutchmaya - Starting a Business over 50

In today’s episode, I chat to Véronique - Founder and Director of Unique Tenants Consult. Hear what inspired her to start a business over 50, the legacy she wants to leave, and what guides her every day to enrich the lives of tenants.
With a bachelor’s degree, and an advocate for lifelong learning, Véronique knew she had to educate herself if she was going to educate others, hear how she went about that.  Sharing what she has found most daunting, and how she found social media such a huge learning curve.
Having been a tenant who experienced rental issues herself, as well as being unemployed for five years, and experiencing ageism when trying to find employment, she felt depleted on all levels. Driven by her passion to help others, and make a difference, she’s out to educate and inform tenants of their rental rights and responsibilities and make suggestions to help them negotiate a mutual satisfactory outcome as they have sometimes been misled.
We chat about the experience age brings, and the skills we have now compared to when we were younger. Self-doubt! Imposter syndrome! Questioning why am I doing this? We must believe in ourselves and keep our eyes focused on the goal.
Véronique always thinks “How can I use what I’ve learnt today and how can I share that with my tenants and my community to enrich the lives of other people”
Here’s where you can connect with Véronique:
www.tenantsconsult.com.au
Facebook.com/TenantsConsult

EP34 - Kerry Ridley - Starting a Business over 50

In today’s episode, Sarah chats with quirky Kerry Ridley, owner of My Little Bookshop. Recalling travelling with her family to be one of the best experiences of her life.
Tune in to hear Kerry’s journey to how My Little Bookshop began, to what it looks like today only 3 years after she started her own business in her 50’s. Sarah and Kerry laugh about the things people say that we put up with when we’re younger compared to what we put up with as we grow older, and wiser.  
Kerry shares her advice to anyone looking to start their own business later in life - she’s sure glad she did. There are so many women out there over 50 doing their own thing and kicking goals - don’t regret not giving it a go. There’s also talk of confidence, feeling less inclined to explain yourself, and not having to deal with the self-doubt her younger self would if she had taken this path sooner.
Hear how she sold her first book, and all the fun things that take place inside her beautiful indi bookshop located on Rockingham Foreshore here in Western Australia. A place for community, empowering women, and inclusivity.
Such an inspirational podcast for women listeners of any age.
Jump over to Kerry’s website and check out the calendar of events in the ‘What’s coming up’ section, or connect via socials:
https://www.mylittlebookshop.com.au/
https://www.facebook.com/Mylittlebookshop19/
https://www.instagram.com/mylittlebookshop_/?hl=en

EP33 - Lessons from a Digital Course Launch with Sarah from Online Social Butterfly

This year I’ve been upskilling in terms of how to do a great launch. I wanted to share with you some of the things I’ve tried, what worked and didn’t work and how I keep moving forward to add success.
Creating an online course is like creating another business, it’s exhausting. It’s not only important to have a plan, but also just as important to make sure you have some support before and during your launch as it really can take over your life, taking you away from other activities.
I share my recommendations for all things to consider from building momentum, making the time to respond to your audience, social media, bonuses, discounts, bumps, upsells and down sells. There’s more involved than you may think. From cart open countdowns, different time zones, email marketing, the list goes on.
I also share where I’d like to be when I launch next year and 2024.  
Showing-up before and during your launch is imperative, people need to hear what you’ve got to offer and how it’s going to help them. Try out different types of content and see what lands with your audience.
Remember, every time we launch, we learn and grow. I’d love to hear how you get on if you’ve had a launch and your key takeaways and learnings for next time.  
Don’t forget to leave a review and subscribe so you don’t miss an episode. Happy listening!
 

EP32 - Stephanie Ritz - Being location independent

Starting as a teen mom with limited financial resources, Stephanie put herself through college, started two successful businesses and quickly rose to leadership positions in multiple corporate roles. These days she’s travelling the world alongside running her business, promoting the opportunity for her clients to live their best life of freedom and abundance in whatever way is meaningful to them.
One of her favourite sayings is “The money is in the mindset”. Adding “I could easily give you the strategy to become a successful business owner, but if you don’t believe it, you won’t implement it in a way and show up in a way that will actually attract money into your business.”
Tune in to hear what inspired Stephanie to make plans and become a location independent entrepreneur, as she shares her story so far.
Hear how she makes it work for her and her clients, creating a schedule that works for her life, and clients around the world in different time zones. One being intentional with days you work like a regular job, not forgetting to factor in time off to enjoy the culture of wherever you are in the world. Oh imagine!
An extrovert by nature, Stephanie finds it easy to strike up a conversation. By doing this she’s met some incredible people along the way. She also tells us what she does to stay connected with friends and family while she’s on her travels, and what she does to make sure she’s not lonely.
Don’t miss this episode if you’re dreaming of becoming a digital nomad, incorporating work and travel. Stephanie shares many tips and stories of her journey so far, it’s fascinating.
Can you guess where abouts in the world Stephanie recorded this episode from?
 
If you’d like to connect with Stephanie, here is where you’ll find her:
Clubhouse: www.clubhouse.com/@stephanieritz
Instagram: www.instagram.com/stephanieritz.co
LinkedIn: www.linkedin.com/in/stephanie-ritz

EP31 - Constanze Kuhn - Branding and marketing materials

Studying in Hamburg at the Institute to Graphic Design, Constanze is passionate about creating a brand you love, and want to show off.  She shares the inspiration behind starting her own business after working for medium to large agencies both here in Perth, and in Germany.
Tune in to hear her response when Sarah bravely asks, do I need a professional logo now we have Canva? Chatting all things brand identity, from colours to fonts, as well as all the other elements that make up a brand.
This episode is for you if you’re wondering what it’s like to work with a graphic designer. You may have been in business for a while, starting to get recognised but don’t feel as though you have all your branding elements in place giving you the confidence to show up where you’d like.  
Constanze takes what’s in your head and in your heart and brings it to life, starting by asking a set of specific questions of what you do and don’t like.
Whether you’re working with a graphic designer to create a whole new brand, or polish the elements you already have, after working with Constanze you will walk away with your very own style guide which will help you be consistent across all your marketing, so you’re recognised by your ideal clients immediately.  
Tune in to hear what you can be thinking about before hiring a graphic designer. Interestingly it’s not just about you.
If you’re ready to stand out from the rest, here is where you can connect with Constanze.
 
Connect with
@ckgraphicdesignperth

EP30 - Alicia Menkveld - Simple strategies to sell with confidence

Alicia settles into her very first podcast interview by sharing how she went from being a qualified teacher to where she is today.
So much wisdom shared in this episode when it comes to making sales easy, not sleazy. How as women we’re often reluctant to talk about sales, and money, but we’re very good at building relationships, and making connections with people, seeing how we can help them. Hear Alicia’s simple strategies to reframe our approach to doing sales our way.  Some may surprise you!
They chat about the tricks not to miss when you’re getting leads through the door to the importance of nurturing the customers we already have.  
Alicia shares some fabulous insights into the things we need to consider when looking at whether our product or service is profitable. Especially when studies show it’s 5 times more expensive to get a new customer. Selling to existing customers has a 60-70% success rate v’s only a 5-20% success rate when you sell to new customers. Only 18% of companies focus on keeping their customers.
They also touch on what to factor in when calculating how to make a profit whether you’re selling a service or a product.  
If you’ve been feeling a bit of a slump or lack of motivation when it comes to sales, I highly recommend tuning into this episode for some inspiration. You never know where it may lead.
If you’d like to connect with Alicia or hear more about her consulting, coaching and training packages to help you build your bank account daily, here is where you’ll find her:
https://www.instagram.com/aliciamenkveld/
https://www.facebook.com/SavvyinSmallBusiness
https://www.linkedin.com/in/aliciamenkveld/
https://www.Aliciamenkveld.com to download Alicia’s free guide.

EP29 - Danni Green – The Key to a Good Website with Danni Green

Danni creates websites using WordPress and Divi. She loves the flexibility, and the fact once she’s handed it over, you have full control giving you the ability to maintain it. Tune in to hear why it’s important you have control of your website.   
Hear what she has to say to look out for if you’re initially swayed into choosing a cheaper option, and why this could end up costing you more money over time.  
Danni recommends being open and upfront when shopping around for a website designer, make sure you connect with the person you are going to be working with, be clear on your budget and what you want, and that it’s ok to start with a homepage and build from there.
Your business is forever changing so don’t wait until you’ve got all your content together to launch it, get a homepage built, and you can expand from there. Both agree that done is better than perfect. Comparing building a website to building a house; it’s always going to need maintenance, changes, and improvements.
If you work with Danni, as well as handing over your website she will provide you with a recorded handover which answers all the questions specific to your website, so you’re able to refer to at any point, helping you to make your own changes, and not having to pay for someone else to do them for you.  
She also shares the basics you need to know the answer to as you begin the process of working with a web designer; Who are you? Who are you servicing? What services do you provide? And more.
If you’d like to work with Danni, or connect with her on social media, this is where you’ll find her:
https://instagram.com/blackcactus_digital/
https://facebook.com/blackcactusdigital/

EP28 - Lead Magnets

Don’t worry if you’re new to lead magnets, or haven’t heard this terminology before, Sarah tells us what a lead magnet is, why it’s a super important marketing activity for your business, and how to go about choosing one for you and your audience.
A lead magnet, or perhaps you know it as a freebie, or an opt-in is a free resource you will give your audience in exchange for their email address. Ultimately, it leads people in to buy from you.
Sarah shares some ideas for what your lead magnet can look like when it comes to what you are going to giveaway to your audience, and the things to consider when creating one. Plus, what to do next.
Whether you’re selling a product or a service, you need to know the answers to what would my audience like to know before they purchase from me? What does the customer journey look like for them? How can I show I’m an expert in my field?
You might be interested to hear Sarah share the two assets in her business that she will not be giving up.
Sarah laughs as she talks about a lead magnet she came up with for her business which ultimately leads her audience elsewhere, but hey… she’s all about sharing the love.   
There are two ways you can build your list, the organic way, or by using FB Ads.
Today’s episode is sponsored by Sarah’s course ‘The List Builders Lounge’. If you’re looking to skyrocket your list building efforts and want to find out more, here is the link:
Facebook Marketing Course | Facebook Marketing Specialist | Online Social Butterfly
Don’t forget to leave a review and subscribe so you don’t miss an episode. Happy listening!

EP27 - Caitriona Forde - Tips to Stay Cybersafe

Growing up in rural Ireland, IT wasn’t the expected career choice for Caitriona. After finishing University, it was clear to her she didn’t want to become the accountant she thought she did.
More than ever small businesses are contacting her for help after they have been impacted by cybercrime. Don’t let this be you!
If Cait had a dollar for every time someone contacted her to say “I never thought it would happen to me” she’d be a very rich woman. Caitriona is here to help prevent it from happening in the first place, sharing her advice on the things we need to consider and put in place when it comes to keeping us safe online.
Did you know 60% of small businesses impacted by a cyber incident never fully recover. Businesses need to understand the tactics hackers might use to manipulate into paying fake invoices, also making sure you can recover, having systems and processes in place for this.
How important it is to get the basics right to stay safe online. What are the basics?
What we need to consider, and actions to take. Ask yourself… How would your business continue to operate if you couldn’t log on tomorrow? Could you keep operating? How long would it take you to recover? It’s a scary thought, one not to be ignored.
She also shares the most common scams happening at the moment. Without knowing we give away a lot of information about ourselves online that hackers can use against us. You may be shocked to hear her share the small business whose website was hacked.
Cait wraps up by sharing how you can work with her.  She delivers a lot of free workshops, a one hour business health check, and has recently created a one-day workshop (next one is October 2022) because she knows one of the biggest challenges for small business owners is they know what they need but perhaps don’t have the confidence to deal with it, we’re talking password managers, multi factor authenticator etc.. you get to do a full review of your risks as well as fixing up any issues all in one day.
 
Here is where you can connect with Caitriona:
https://www.linkedin.com/in/caitrionaforde/
https://www.instagram.com/cait_cybersafe/
https://www.facebook.com/caitbusinessconsulting
 

EP26 - Grace Armstrong – Knowing Your Numbers in a Digital World

Before relocating to Singapore for her husband’s work in 2021, Grace was running a successful dance events company. She wasn’t a stranger to running a business, building a community improving her services, and connecting with others.
She missed beautiful smelling, non-synthetic candles/fragrances in their new home so came up with the genius idea to create exactly what she was looking for… solving her own pain point if you like. Knowing she couldn’t do it all herself she went on the search for the best marketing agencies, reading reviews as well as setting aside a budget. She knew she could launch her business with the 200 Instagram followers she had, and a few people on her email list but also knew if she wanted to reach wider audiences then knowing her numbers and paid advertising was the way to go.
Tune in to hear what Grace has to say about what you should be getting from a digital marketing agency. From content creation to campaign structures and return on investment, this episode has it all. Talking about the numbers you need to consider before investing in an agency so you’re not throwing your money away.
Grace sells beautiful Ora diffusers with 100% blended oils that don’t need power, expertise or watching over when you leave a room. All created from her kitchen in Singapore using the best oils that you can just pop in and turn on.
 
Connect with Grace on her Instagram:
@begintoarrive
@grace.mae.armstrong
Or visit her website: https://www.begintoarrive.com
 
Foundr.com is the education company Grace referred to in this episode.
During their chat Sarah’s FB Ads foundation course came highly recommended, find it here  
onlinesocialbutterfly.com.au/online-courses.
 

EP25 - Enrika Grogan - The Importance of Self Care and Connection

As a qualified process engineer, Enrika started her bookkeeping business as a side hustle to provide her with the flexibility to be able to support the lifestyle she wanted to create for her and her family. After a while, she saw the potential of running her business in its own right, making it a steady income stream, so she rebranded to Mind Your Money in order to grow her business to more than bookkeeping.
In this episode the ladies chat about their business journeys including some of the challenges, the importance of mindset and building a network to connect with others. Saying it’s hard to be everything in your business, and how good it is to know your strengths and outsource your weaknesses, so your business doesn’t take up all your time.
Hear the questions it’s ok to stop and ask yourself to help you move forward. One being, what are we trying to achieve? Not everyone is in business for the money. Define success for yourself. Don’t be afraid to ask yourself, what does success look like for me? It’s so easy to get caught up in what everyone else is doing, looking like they’ve got it all together.
Enrika is passionate about making sure you do something for yourself every single day.  It doesn’t have to be going for a massage or meditating. It can be something as simple as having a cuppa in silence, giving yourself time to take a short break, reflect and give yourself the headspace for the ideas to come in.
Hoping to inspire others Enrika is going to start doing a monthly theme and some videos about business life integration focusing on things like cashflow, mindset, success, all obligation free. So, if you’d like to connect with her, or find out more here’s is where you will find her:
 
www.facebook.com/MindYourMoneyBiz
https://au.linkedin.com/in/enrikag
https://bit.ly/googlebusinessmindyourmoney
https://www.instagram.com/mind.your.money

EP24 - Busting Social Media Myths with Sarah Thomson

Hashtags, insights, different platforms, and scheduling tools and much more are touched on in this episode.
Social media is a fabulous marketing channel for our business, like everything else it’s forever changing. Sarah’s here to debunk some myths such as…  Does Facebook reduce my reach because I’ve shared it from Instagram? Why can’t I post just once and get someone to buy from me? Do I need to be on every platform? How do I know which platform(s) I should be on? What do I need to consider when deciding where to show up? How many hashtags should I use?
Hear a bit about Meta Business Suite - the ability to post on more than one platform at a time, as well as being able to customise your content, and use it from an app on your phone – who knew?!
Let’s not forget although social media is a free tool in terms of it not costing any money (unless you’re paying for Ads, of course). Free in monetary value perhaps, but it’s not completely free when you think about the time, energy, knowledge, and skills you need to create content to grow your audience organically.
It’s interesting what she says about the number of followers you have, and how this can be seen as a vanity metric.
Her message is clear… be consistent and keep going. Sarah has people who have followed her on social media for a long time, they may not have purchased anything from her… yet. However, they engage with her on a regular basis, and attend her free classes. People can hear your message all day every day, but it must land for them at the time they’re ready. So, show up regularly and build that know, like and trust your audience is looking for.
This episode is for you if you are looking to improve your social media presence without the worry and anxiety it can sometimes bring with it. Setting small goals for continuous improvement is key. Be honest with yourself and stop putting yourself under pressure.
Feel free to DM Sarah if you’ve implemented any of her tips from this episode. It’ll make her day to hear how you’ve got on.
Don’t forget to leave a review and subscribe so you don’t miss an episode. Happy listening!

EP23 - Louise Percy – Modern Etiquette and Manners

Louise shares all about knowing what to do, when to do it, how to do it, and what not to do. From small talk tips, to building rapport, including best practise when it comes to how to present yourself with confidence. This episode has got it all!
The Percy Institute is both a training and consultancy organisation, their role is to give you confidence by learning the intricacies of modern etiquette both business and social. Having had offices in Singapore and Shanghai Louise is more than qualified to consult widely on cross cultural awareness issues as well.
They discuss the evolution of manners, and how much things have organically evolved over Louise’s 30 years in business. How it’s always important to be kind and considerate to others. Also, the importance of correctly addressing somebody upon first meeting, and being able to build rapport which can lead to successful business.
At some point, we’ve all gone to an event on our own and felt daunted by the fact we don’t know anyone. Making sure you arrive on time is key, as it’s highly likely the organiser will be there to greet you and be able to introduce you to someone. After all, that person is likely feeling the same way. Remember you already have common ground, the fact you’re both at the same event for the same reason. It’s interesting to hear what Louise recommends you do after attending an event, helping you to feel more comfortable and prepared for the next one.
They also discuss what it’s like showing up in a digital age, and the importance of first impressions whether you’re showing up online or in person.
Tune in to hear Louise’s saying about being prepared and being able to show up as your best self, as well as some of her amazing stories of how she got to where she is today.   
Here’s how you can connect with Louise:
https://thepercyinstitute.com
https://www.facebook.com/ThePercyInstitute
The elegance club is the name of Louise’s Facebook Group
https://www.instagram.com/thepercyinstitute/
https://www.linkedin.com/in/louise-percy-01866510/

EP22 - Black Friday Promotion

You may have been watching Black Friday promotions from the sidelines and wondered if you can use them in your business. This episode is going to give you a lot of tips and tricks on how you can leverage yourself into a Black Friday promotion and set yourself up for a brilliant end of year.
Black Friday always falls on the Friday after Thanksgiving. Over time it’s expanded to more than just one day - seeing promotional emails and social media coming out up to one week before.
Regardless of how consumer confidence sits customers always have money to spend in the build-up to Christmas. The last couple of years have seen more and more people switching to online shopping. Sarah shares tips on how to get our consumer’s attention. Your audience are going to be looking out for an irresistible offer, so knowing what they want is key… don’t be afraid to ask them.  
It doesn’t necessarily mean you have to offer heavy discounts. It could be an exclusive offer only available during Black Friday. Consider adding free gifts, or a Black Friday bonus. Tune in to hear more!
Sarah likes to donate to a charity or a local cause, a couple of which are in the notes below.  
For a successful Black Friday Promotion you really need to start getting organised now, as it takes effort. If you’ve done one before, look back at what worked last time, and what changes can be made to make it better this year.
So, it you’re considering getting involved in a Black Friday Promotion this year and want to know how to get your consumer’s attention? This episode is definitely for you.
Here are the links to the causes Sarah supports mentioned in this show:
https://www.kiva.org/ and https://www.womenforwomen.org/what-we-do
Don’t forget to leave Sarah a review and subscribe so you don’t miss an episode.
Happy listening!

EP21 - Eating Well with Naturally Nic

Having been a dietitian for over 30 years she knows her stuff and is passionate about taking the overwhelm out of meal planning “knowing what’s for dinner every night saves time and money, plus one less decision to make when you’re tired and hungry”.
She shares the impact on what we eat has on our health, weight, and hormones, and how improvements can be made through diet and movement “if we don’t use it, we lost it” says Nic.
Nic’s approach is not to give you a diet plan, or tell you what to eat, saying it really is up to the individual. She likes to find out about your lifestyle, see where you’re currently at before making suggestions for improvements.
This episode is absolute gold! So many tips if you’re looking to improve your lifestyle and eating habits. Here’s a taster of some of her tips:
Don’t drink coffee on an empty stomach
If you’re going to snack, make it healthy. She recommends carrots, and hummus
Eat 3-4 hours before going to bed giving food time to digest. This also improves quality of sleep
Tune in to hear more!
Her absolute mission is to free up women having to think about what they’re going to cook for dinner every night. There’s a lot of talk about using the meals you’re already making, and bulking them out with the likes of lentils, beans, chickpeas etc…
Nic wants to make it easy for you to eat healthier to match your lifestyle. Jump over to her YouTube channel for recipes and cooking demos, or contact her via any of the following:
 
https://naturallynic.com.au/
https://www.instagram.com/nicole.naturallynic/
https://www.facebook.com/NaturallyNicWA
https://www.linkedin.com/in/naturallynic/
http://bit.ly/NaturallyNicYouTube

EP20 - Michelle Marks- The 5 Stages of Business

From as far back as she can remember Michelle wanted to be a business owner. Starting out as a landscape photographer, and a magazine article writer before setting up her first official business as a freelance graphic designer. Although this is now history, she shares her journey, and how she got to where she is today.  
Based on experience Michelle tells us what inspired her to set up her own Facebook group ‘Laptops & Lattes Community’ - a welcome place for other home-based business owners to connect. Also, a place Michelle shares her skills and wisdom.
For the most part Michelle walks us through the five different stages of business growth and what they mean. Although we are all on our own journey there are certain stages we go through where our objectives need to change to keep the momentum going.  
 
Starting - you’ve just launched and are looking to secure clients. Sometimes offering an unpaid gig to gain experience, or in return for a review.
Emerging - business is up and running and you have a few clients on your books. You’ve gained some experience and are now ready for more clients, as you settle into a new routine and master your increased daily workload.
Established - you’re close to or at capacity. You’re in the swing of things but can’t afford (or find time to prepare) to outsource. You know you have to make changes to move forward, and look at refining things like your marketing, pricing, your mindset etc…. this is the hardest to get through, as you feel like you’ve entered a plateau. Hang in there, the next phase is beautiful.
Flourishing - business is running well. You’re at capacity, it’s easy for you to gain clients, your business is profitable and sustainable. You’re earning enough to support your lifestyle. Although your strategies are working, you can still adapt and refine.
 
Scaling - things are working well. You want to take it to the next level. Revenue possibilities are infinite. Try things out, you still don’t have to have all the answers at this stage. Make sure whatever you’re doing is aligned with your own vision, and values.    
Tuning in to this episode will have you smiling and nodding your head as you realise which stage you are in right now, and the stages you have been through so far on your business journey.
Michelle has some fabulous free resources over on her website, including an eBook ’12 reasons your business isn’t growing (and what to do about it)’.
As promised, here’s the link to her website https://www.michellemarks.com. You’ll find the Masterclasses Sarah referred to in this episode there too.
Don’t forget to head over to Facebook and join Michelle’s group, ‘Laptops & Lattes Community’.  
Here are the other places you can connect with Michelle:
https://www.facebook.com/michellemarksbusinesscoach https://www.instagram.com/michellemarksbusinesscoach/
https://www.youtube.com/channel/UCYASHlHSd_ZA5DjgvN bH5-g https://www.pinterest.com.au/michellemarksbusinesscoach

EP19 - Tracy O’Meara Smith - The Healing Properties of Nature

Whether you’re at the point of upleveling your business, having any self-doubt, feeling vulnerable then Tracy can see exactly what you need to help you on your way, and be able to guide you to what you need.
A lot of women who make an appointment with Tracy, sometimes do so as their business has taken over their lives and they just need an hour a month to stop, get what they need to connect with themselves to move forward.  
As well as talking about the healing properties of nature, you may be surprised to hear that colouring in is scientifically proven to shift mind and body from a stressed state to a calm one. Pass me the colouring book! Tune in for more self-care tips.
“We’re realising that we are more than what we do. There needs to be an element of what I want to be” says Tracy. You will find your personal thing to help you shift gears by asking… What can I do? What nourishes me?
Lots of interesting chat about flower essence, and the incredible healing properties of plants and nature. Don’t be surprised if you want to head out for a walk straight after listening to this episode, or better still pop your headphones on and listen while you’re out and about in nature.
So, if you’re suffering from burnout, and want to take your foot off the accelerator, like you want to run and hide, pretend things don’t exist then add contacting Tracy to your to do list. Here’s where you can connect:
Website: www.silverdale.com.au
Facebook: https://www.facebook.com/SilverdaleHolisticTherapy
Instagram: https://www.instagram.com/tracy_omeara_smith/
Tracy also has a podcast titled “The Bloom and Groove Podcast”. You can listen on apple or spotify.

EP18 - Eva Buchroithner - Understanding your Client’s Journey

Having worked with different clients across different services and industries, Eva soon realised e-commerce was her thing as there are so many more opportunities to grow and scale. This episode is full of golden tips on all the things you can be doing before you even think about paid ads. The importance of knowing your numbers, as well as testing your client journey to name a couple of them.
Eva and her team currently manage paid advertising campaigns for their clients on Google, Facebook, Instagram, and Tik Tok. She talks about there being so many opportunities with Tik Tok as it’s still quite new, and more and more people are engaging with this platform.
They chat about what the process looks like moving from doing your own advertising to moving to working with an agency, and the costs and fees that come with that. As well as all the things you can do before engaging an agency.  Which again involves knowing your numbers, knowing your client avatar, knowing what your competitors are doing, and more.
Whether you’re just starting out or ready to engage with a digital marketing agency, this episode will give you so many insights, and things you can start doing today for a better future.
They also discuss having the right foundations in place. How important it is to not only understand your client journey but understand your customer lifetime value… return on advertising spend is great, but if you understand your customer is coming to your website with a small spend to test it out, before they make another purchase, then another at a slightly higher value, if you know this journey, it’s gold. By knowing this you will be able to make your marketing smarter because all this information is important to make your business profitable and more strategic.
 
If you’re ready to scale your e-commerce business, I highly recommend jumping over to Eva’s website to book a free strategy call. You can connect with Eva here:
https://www.strivedigital.com.au
https://www.instagram.com/evabuchroithner/
https://www.instagram.com/strivedigital/
https://www.linkedin.com/in/eva-buchroithner-46477842/

EP17 - Critical Thinking with Bethan Winn

Bethan describes herself as a Critical Thinking Facilitator. Making a decision is like having an argument with yourself. Bethan talks about how she helps you to analyse those arguments to figure out which decision is best for you, by empowering you to make your own choices to create the life you want to create for yourself.
She passionately shares how important it is to think about what you want to include in your schedule, your life, your business, and get rid of what isn’t working for you. Bethan recommends starting the day getting clear on your priorities, as well as not looking at your phone until you’re ready to start your day.
If you’re running your own business, you’re usually the one making all the decisions which can often lead to decision fatigue. Bethan shares simple strategies which will help you to better focus and manage the overwhelm of all the decisions (sometimes scary ones) and multiple distractions we all deal with every day. One thing that helps is to know your vision, she says. Imagine for a minute you have a decision to make, you automatically think about what it is you want. Instead start by thinking of what you don’t want, as this will help you to figure out what it is you do want.
Another great tip. If you’re struggling between option A and B, try flipping a coin. It’s not about how the coin lands; it’s about how you feel when the coin lands. Interesting!
So many great tips! Tune in to hear them all… try them out and see which ones work for you.        
 
Here’s where you can connect with Bethan:
https://www.linkedin.com/in/bethanwinn/
Instagram @bethan_winn_critical_thinking
https://www.facebook.com/bethanwinn.com.au
Website: www.bethanwinn.com.au
 

EP16 - Facebook Groups

Sarah shares her strategies when it comes to starting your very own community on Facebook - a place which allows you to show up and provide great value. Providing insights into the best questions to ask yourself when thinking of setting up a Facebook group. So, if you’re considering using a Facebook group as a marketing tactic and want to get up close and personal with your audience this episode is for you.
Tune in to hear all her tips from what you need to consider before getting started, best practices to keep your audience engaged, as well as how to share great value to build an engaged community.
The first thing to consider is why you need a Facebook group. And whether you are prepared and have capacity to show up on a regular basis to keep your audience engaged.
As well as this podcast, Sarah has her own Facebook group “The Social Circus with Sarah.T.”  A community she set up when she was seeing a lot of her Online Social Butterfly audience looking for digital marketing support and advice. She tells us why it’s important to make it clear the group is managed by you and how she goes about this.
She says, “Don’t start a group without a strategy in mind, make sure you have capacity to show up there regularly”.  Sarah checks-in live with her “groupies” every Tuesday at 9:00am (AWST)…  be sure to tune in next time.
You’ll also get to hear her advice when it comes to what to do when someone joins your community, and why it’s important to make your audience feel part of your tribe. As well as showing up and making your audience welcome, it’s important you add great value to keep them engaged, making it a space they want to hang out in.
This link will take you straight to Sarah’s freebies and guides, as well as her current Online Courses Facebook Marketing Course | Facebook Marketing Specialist | Online Social Butterfly
Don’t forget to leave Sarah a review and subscribe so you don’t miss an episode.
Happy listening!

EP15 - Marianne Tansley - All things Microsoft with Maz

Marianne is the founder of Thrive Admin Services and has over 20 years' experience in corporate admin and document formatting. When it comes to all things systems, documents, and formatting, if Marianne doesn’t know it then it’s not worth knowing. She’s an absolute expert, or a rare unicorn as I like to call her.
We chat about Marianne’s love for working inside Microsoft 365 and finding better ways to work that fit with your values and personal brand. Her happy place is when she’s working in a Word document - yes, you read that right! A problem solver by nature she loves nothing more than fixing up a document when someone else can’t work it out. Gaining most of her knowledge working in a corporate environment, yet most of her tips and tricks come from the time she has invested in working things out when others either didn’t have the patience, time, or inclination to. You’ll hear how passionate she is about wanting to educate others on the things she’s taught herself over the years. 
It's fascinating to hear her insights into the apps you think you need when you start out in business and overlook the ones you may already be paying for. Microsoft really has a lot to offer, and the advantage of using one system means less passwords… bonus! Why pay for Zoom if you are already paying for Microsoft Teams?
This is a brilliant episode if you’re looking to streamline your business, save some dollars, and want to better understand what Microsoft has to offer as an alternative to other platforms out there. To find out more about Marianne and the “done for you” services she talks about in this episode, head over to the show notes for links to her website and social media. Don’t forget to grab your FREE copy of 50 Secret Hacks for Microsoft 365 from the homepage of her website.
 
Home - Thrive Admin Services
Instagram: https://www.instagram.com/thriveadminservices/
Facebook: https://www.facebook.com/thriveadmin